Returns & Exchanges
At Fenton & Fenton, we want you to love your new home additions, which is why we offer a flexible return policy for items that don't quite fit your space. If you change your mind, you can return most items within 14 days of delivery for a store credit or exchange.
Initiate Your Return
Contact our customer care team within 14 days of receiving your order to request a Return Authorization number and provide your order details.
Pack with Care
Ensure the item is in its original, unused condition and securely packed in the original packaging to prevent damage during transit.
Arrange Shipping
Book your return shipment using a trackable service; please note that return shipping costs and insurance are the responsibility of the customer.
Quality Inspection & Credit
Once our warehouse team inspects and approves the returned item, we will issue a store credit or process your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing